AirHelp Raises $12M Series A


AirHelp, a Y Combinator-backed passenger rights company, today announced it closed a $12 million round of Series A financing led by Khosla Ventures, Evan Williams, Naval Ravikant, Jimmy Maymann, U-Start and Galvanize Ventures.

The funding marks the biggest raise among the “Justice-as-a-Service” companies to date, and further solidifies this emerging subset of technology companies. The round will be used to make it even easier for passengers to assert their consumer rights when experiencing flight disruptions, and to further establish AirHelp’s position as the largest passenger rights company in the world.

Founded in 2013 by childhood friends Henrik Zillmer and Nicolas Michaelsen, AirHelp assists air passengers globally and helps them get compensation from the airlines if their flight is delayed, canceled or overbooked. The company fights for travelers who are unsure of their rights, lack the time or lack the expertise to embark on the compensation claims process independently.

To date, the startup has helped over 900,000 passengers for a total of $85 million in flight disruption compensation for travelers worldwide. This makes AirHelp the world’s biggest company in its industry.

In a market estimated to be worth up to $3.3 billion annually, AirHelp has risen to the top so quickly because of its rapid scale, flight-disruption-tracking technology and its user-friendly mobile phone app and online web form, which makes it easier than ever to file for compensation. Passengers can simply login with Gmail, TripIt, Outlook or Yahoo! accounts and start the search for past eligible flights, or enter their disrupted flight details into the system – within seconds they will know if they qualify for compensation – and at the click of a button they can file a claim.

About AirHelp

AirHelp is a Y Combinator-backed startup that helps travelers assert their legal rights and file for the flight disruption compensation they are rightfully entitled to under passenger rights laws.

Since its founding in 2013, the company has processed $85 million in total compensation for disrupted passengers, and to date has helped more than 900,000 people worldwide.

AirHelp is live in 19 countries, offers support in 13 languages and employs 230 AirHelpers globally. For more information visit

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